Refund Policy

Thank you for choosing onlinehai.in. This Refund Policy explains the terms under which payments made on our platform are handled.

General Policy

onlinehai.in provides digital services such as business listings, promotional features, and visibility enhancements. Since these are non-tangible digital services, all payments made are generally non-refundable.

By making a payment on our platform, you agree to this refund policy.

Paid Listings & Services

Payments made for the following services are non-refundable:

• Business listing upgrades (Basic, Standard, Premium)
• Featured listings and promotional placements
• Advertising or visibility-related services

Once a listing is approved or services are activated, refunds will not be issued.

Payment Methods

We support payments through:

• UPI
• Bank Transfer
• Other available methods (if applicable)

Users are responsible for ensuring that payment details are entered correctly before completing any transaction.

Payment Proof & Verification

• Users are required to upload valid payment proof for verification
• Listings may remain pending until payment is confirmed
• Incomplete or invalid proof may result in delayed approval

onlinehai.in reserves the right to approve or reject listings based on verification status.

Exceptions (Limited Cases)

Refunds may be considered only in the following cases:

• Duplicate payment made for the same service
• Payment deducted but service not activated due to technical issues
• Incorrect payment confirmed and reported within a reasonable time

All refund requests are subject to review and approval by our team.

Non-Refundable Situations

Refunds will NOT be provided in cases such as:

• Change of mind after payment
• Incorrect information submitted by the user
• Delay in approval due to incomplete details or missing documents
• Rejection of listing due to violation of guidelines

Processing Time

If a refund is approved:

• It will be processed within 5–10 business days
• The refund will be made to the original payment method (where possible)

Requesting a Refund

To request a refund, users must contact us with:

• Payment details
• Transaction proof
• Reason for request

Email: info@onlinehai.in

Final Decision

All refund decisions are made at the sole discretion of onlinehai.in.
We reserve the right to approve or deny any request based on our policy.

Policy Updates

We may update this Refund Policy at any time.
Changes will be posted on this page with the updated date.